OUR SERVICES
Support that fits your real life
Whether it’s help at home, getting out into the community, or building confidence and life skills, we’ll match you with the right people and support you in a way that feels natural.
OUR SERVICES
Daily Assistance & Core Support
Day to day support that helps you keep life moving, at home and out in the community. We work around your routine and preferences, so support feels steady and familiar, not rushed or random.
Common support includes: personal care, daily routines, cooking and meals, transport, appointments, errands
OUR SERVICES
Social and Community Access
Support to get out, try new things, and stay connected to the people and places that matter to you. Whether you want to build confidence socially or just have someone alongside you to make it easier, we help you take steps that feel doable.
Common support includes: community activities, social outings, sports and hobbies, events, group programs, building confidence in new spaces
OUR SERVICES
Life Skill Development
Practical support to build independence through real life skills. We focus on progress that actually sticks, building habits, confidence, and capability over time, with support that matches your pace.
Common support includes: cooking, budgeting, public transport, planning and organisation, communication skills, confidence building
OUR SERVICES
Fitness and Health Assisted Support
Support to create healthier routines in a way that feels positive and achievable. That might be gym sessions, sport, walking, meal prep support, or just building consistency, whatever helps you feel stronger and better in yourself.
Common support includes: gym support, walking, sport and recreation, group activities, meal prep support, routine building
OUR SERVICES
Youth and Young Adult Tailored Mentoring
Mentoring-style support for teens and young adults, with a focus on connection, confidence, and growth. We support young people through real challenges like school, social life, routines, and independence, with someone they can genuinely relate to.
Common support includes: school support, youth group involvement, social support, life skills, goal setting and encouragement
TESTIMONIALS
In Their Words
“Better Support go above and beyond, put the needs of the family first and genuinely care - and I love that”
Aimee, parent of Elise
“I love that the support workers are younger. It helps Olivia to connect with them and she really looks forward to seeing them”
Honorine, parent of Olivia
“As a Support Worker at Better Support, I’ve been incredibly impressed by their fun, reliable, and relatable approach.”
Isaac, Support Worker
CLIENT STORY
Honorine & Olivia
Honourine shares what it was like finding the right support for Olivia, and how the right people, consistency, and genuine connection helped things feel easier day to day.
OUR SIMPLE PROCESS
Getting Started is Easy
Step 1: Enquire
Give us a call or fill out our quick form. We will learn a bit about you, your goals, and what support you are looking for.
Step 2: Catch up
We meet with you and your family in person to get to know each other, talk through your NDIS plan, and see what feels like the best fit.
Step 3: Trial shift
You meet one of our support workers for a trial shift. If it feels right, we plan regular support together and get things started.
CONTACT
Get in touch
Whether you are a young person, parent, or support coordinator, we would love to hear from you.
Fill out the form with a few details about your situation and we will get back to you to talk through options and next steps.
Prefer to chat directly?
Call Jackson on 0429 687 573
FREQUENTLY ASKED QUESTIONS
Questions about getting started?
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We offer five core supports, Daily Assistance and Core Support, Social and Community Access, Life Skill Development, Fitness and Health Assisted Support, and Youth and Young Adult Tailored Mentoring. If you’re not sure what category your needs fit into, we’ll help you map it out.
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Most people don’t fit neatly into one box, and that’s normal. We’ll start with a chat about what life looks like right now, what you want to work towards, and what kind of support feels helpful. From there, we’ll recommend a starting point and adjust as we go.
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Yes. The goal is a good match, not just filling a shift. We’ll learn your preferences, then pair you with someone who suits your personality, your goals, and the way you like to be supported.
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Our focus is young people and young adults, but we also support participants and families more broadly depending on the situation. If you’re unsure, reach out and we’ll tell you honestly if we’re the right fit.
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Support can happen at home, out in the community, or a mix of both. We’ll plan it around your routine and what you’re working on, whether that’s day to day help, getting out more, or building skills.
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Definitely. Some people start with core support, then move toward skills, confidence, and community access, others need something different week to week. We keep things flexible and check in with you so support stays useful, not just scheduled.